Highly Reliable Systems

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[Click Here] if asked by tech support to allow remote viewing/control of your system.

Have you looked in your product manual?  Please see the “Software/Downloads” tab for your product or click [Manuals] for all product manuals.  Most of our products have a detailed manual which may contain the information you need as well as other useful information you may be unaware of.

View our Support Documentation for details about our hard drive backup solutions:

Online Support Request

Your Name: *
Company:
Your Email: *
Phone:
Is this a pre-sales question?
Unit Serial Number:
Approximately when did
you purchase your
High-Rely unit?		  
Number of drive bays?
Interface Type:
If USB or eSATA,
which type of controller
are you using?
Have you installed HRDM.exe
and modified HRDM.ini?
Subject: *
Your Message: *
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Phone (877) 384-6838 [Toll Free]
(775) 329-5139
Fax (775) 370-1001
Address Highly Reliable Systems
1900 Vassar Street
Reno, Nevada 89502