Operating Systems:	Windows IOT Enterprise. IOT is base code used in Windows 2016 server and Windows 10. *Note: version of OS is matched to CPU speed, it does not impact the OS feature set.
Connections:	20 Simultaneous SMB connections. *Note: Upgrade to Windows Storage Server 2016 if more are needed – No limit on number of simultaneous replication jobs.
RNAS-400U RNAS-400C	16436 – i7 CPU, SSD boot, IOT Enterprise, 2 utility bays. 16437 – i7 CPU, SSD boot, IOT Enterprise, 2 High-Rely Classic trays.
Removable Drive Capacity:	1TB – 18TB. Purchase two, or more, media for the utility or High-Rely Classic Bays separately. Media for “U” models are straight SATA hard drives. Media for “C” models are stationary hard drives, installed in an aluminum drive tray.
Write Performance:	~300 to 500 GB/Hr. *Note: Speeds will vary based on environment.
Emergency OS Recovery:	USB flash key included.
CPU:	Multi-core processor.
RAM:	400 models – 32GB.
Utility Software:	High-Sync. Allows replication to multiple drives, as well as over 28 different cloud upload/download options.

NOTICE: Specifications subject to changed based on product revisions and component availability.

RNAS Use Case scenarios:

1. As a Windows NAS use it with any backup software to create a Local-to-Local-to-Cloud configuration. You can also create a Backup and Disaster (BDR) appliance.
2. Use as a cloud enabled NAS that will automatically load all local files to more than 28 different cloud providers. (Self-backing NAS.)
3. Use as a Cloud-to-Local backup (reverse cloud) appliance, which automatically consolidates and protects cloud files from multiple users, as well as cloud providers, in one place. There are many good reasons to do reverse cloud backups.
4. Use as a Cloud-to-Cloud (C2C) appliance, automatically making copies of data in one cloud to others, thus protecting the files with a single management interface.
5. With RNAS-C models, use removable drives as physical media, (Local-to-Local) for those who do not have bandwidth to use the cloud, or prefer local storage. Replaces tape as physical storage.
6. As a NAS with Site to Site (Box to Box) replication supported by using routers with VPN tunnel between sites or by hosting SFTP Server on receiving side.

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RNAS Customers:

• Would like a Network Attached Storage (NAS), but need enterprise class hardware, and the ability to carry data off-site as needed (RNAS C models). They may want to supplement off-site cloud backup, can only afford to off-site part of the data set, or simply do not trust data off-site.
• Want built in replication. Drive to drive incremental replication allows making transparent copies of data volumes without involving external backup software. Volumes can be air-gaped (removed) for security, or transport offsite.
• Need faster backup and restore than what occurs over slow Internet connections.
• Want enough speed to do FULL backups, in case incremental does not work when needed.
• May need to restore virtual environments from bare metal, which is hard or impossible to do with USB and eSATA, since the stripped down hypervisor O.S. may not provide driver support.
• Want a Windows-based backup appliance or BDR solution.
• Do not have the budget for expensive NAS/SAN solutions and want to minimize per user or monthly fees.
• Want manageable security with the option to join the appliance to a Windows domain.
• Dynamic Support Contracts. We are backup experts and will help you configure, and maintain, your backup device. Support is available during business hours: Pacific Standard Time.
• Our customers like the idea of a U.S. company, good customer service, along with the ability to purchase a dynamic support contract for telephone tech support and a three year advance replace warranty.

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Features Include:

• Integrated Utility Drive Bay. Tray-less drive bay(s) makes creating and transporting extra copies of the data volume fast, and easy. Purchase one, or more, utility drives that are the same size. Note: Utility bay uses native SATA connector and is not intended for daily drive swaps.
• U Models. Utility Bays. Raw drives. Can be occasionally swapped, or upgraded, as needed. Two lockable front mounted tray-less utility bays can accommodate SATA hard drives, with access to the raw drive in seconds, with up to 36TB of storage.
• C Models. High-Rely Classic Drive trays. If daily swap of physical media is needed, choose the RNAS-C models that fully enclose and protect drives in aluminum trays. Unlike the Utility models that use the SATA connector on the back of the drive itself, the connector on these High-Rely Classic trays allows thousands of plug/unplug cycles.
• SSD Boot. Our Windows boot drive is a front mounted SSD, leading to great backup appliance performance and the ability to swap the OS drive, in the event of a problem.
• Reliable Hardware. Business-grade NAS, with U.S. warranty and telephone support available. Purchase Dynamic Support to receive advanced replacement and shipping.
• More Storage. If you prefer to double the total storage, use either one of the utility bays to expand total space.
• Reseller Focus. No web-published prices below MSRP. Sold through resellers. Local IT professionals can craft a backup solution for their end users without fear of client finding discounted prices online.
• Fast Boot. Windows OS is loaded on an industrial grade SSD module, making for rapid boot times, and outstanding Windows performance .
• Large Storage Capacity. Quantity 2 data bays hold 1TB to 18TB  drives
• 20 Device Connections. Windows IOT Supports 20 network connections, and no limit on number of Sync jobs. Connection limit does not apply when hosting a virtual machine with a server OS. If more than 20 simultaneous users are desired, please upgrade to Windows Storage Server 2016 Workgroup, or Standard edition. (See price sheet.)
• BDR (Virtualization) support. The 300 and 400 models include Hyper-V licenses for spinning up a virtual machine. This allows emergency server capability.
• Block Level Incremental Upload.  Intended to save time when large files are changed and re-uploaded, High-Sync supports uploading the changed blocks of files. The feature works when uploading between local & network drives, over a VPN or when using the SSH/SFTP protocol.  Incremental uploads to other clouds can also be achieved by using .zip files (synthetic backup).
• Cloud Storage. Use your backup software to upload to your preferred BDR cloud, or choose our integrated High-Sync, which supports many popular public cloud options.
• Bandwidth Throttling.  Limit your cloud upload and download jobs so they don’t use all available Internet bandwidth. You can even limit on a per replication job basis or schedule the times where full speed access is allowed.
• File & Folder Backup Included. If you prefer not to buy backup software, use the included High-Sync utility to regularly pull files and folders from any shared drive on your network. Purchase additional Windows, Mac, or Linux licenses to create “push” file sync jobs from servers, or workstations, to the RNAS.
• Simple Bare Metal Virtual Machine Restore. Having a RNAS unit provides backup storage that can be accessed using Windows Networking, NFS networking, or iSCSI. Hypervisor environments that will not easily recognize USB or eSATA quickly attach via Gigabit Ethernet.
• High Capacity. Currently up to 18TB of raw storage per drive (higher if compressed).
• Free iSCSI and Drive Management Software Available. Our software assists you in safely removing network attached drives, as well as making sure that drive letters stay consistent so that backup jobs run reliably.
• Monitoring. Managed and monitored backup service via your RMM tool, or ours, is available.

Warranties:

Basic Hardware Warranty – NAS USA (Click for Full Doc) Includes:

• 1 Year return to factory parts and labor limited warranty from date of our invoice.
• 1 way domestic shipping from factory via ground shipping on repaired units.
• 30 day Installation support from time of purchase. Installation support provided 9am to 5pm during Pacific Standard Time via email, chat, phone, or remote session during the first 30 days. Limited Installation tech support is provided on best effort basis only for NAS appliances with Operating System unmodified from factory defaults.

Dynamic Support – NAS USA (Click for Full Doc) This Dynamic Support Contract upgrades the Basic Hardware Warranty and provides for additional services such as advanced hardware replacements during coverage period. Add On Coverage Includes:

• Advance hardware replacement (with credit card guarantee) plus extended warranty period (1, 2, or 3 years depending on contract purchased).
• 2 way domestic shipping to/from factory via 2 Day for units needing repair. Faster shipping methods are available for the cost difference between them and ground.
• Free firmware and software updates and upgrades upon request as they become available.
• Technical Support on all issues during period of contract including best efforts to assist with OS and software issues.  Chat/ Email/ Web/ and Telephone support for technical assistance 8am to 5pm during business hours Pacific Standard Time.

Basic Hardware Warranty-NAS Canada (Click for Full Doc) Includes:

• 1 Year return to factory parts and labor limited warranty from date of our invoice.
• 1 way domestic shipping from factory to customer via ground shipping on repaired units.  Assuming item was registered properly as a warranty return with Canadian Customs when it was shipped back to us, we will pay return shipping and fees back to customer.
• 30 day Installation support from time of purchase. Installation support provided 9am to 5pm during Pacific Standard Time via email, chat, phone, or remote session during the first 30 days. Limited Installation tech support is provided on best effort basis only for NAS appliances with Operating System unmodified from factory defaults.

Dynamic Support-NAS Canada (Click for Full Doc) This Dynamic Support Contract upgrades the Basic Hardware Warranty and provides for additional services such as advanced hardware replacements during coverage period. Add On Coverage Includes:

• Advance hardware replacement (with credit card guarantee) plus extended warranty period (1, 2, or 3 years depending on contract purchased).
• 1 way outbound shipping plus duties and fees from factory via 2 Day for units needing replacement/ repair. Also packaging materials are provided at no charge.  Faster shipping methods are available for the cost difference between them and ground. Cost of shipping unit from Canada back to Manufacturer in the U.S. is responsibility of the customer
• Free firmware and software updates and upgrades upon request as they become available.
• Technical Support on all issues during period of contract including best efforts to assist with OS and software issues.  Chat/ Email/ Web/ and Telephone support for technical assistance 8am to 5pm during business hours Pacific Standard Time.