Highly Reliable Systems: Removable Disk Backup & Recovery


Warranty Coverage Statements

Highly Reliable Systems, Inc. offers a 30-day, no-hassle, money back guarantee* on most purchases. In addition, Highly Reliable Systems, Inc. further offers the following product warranties.

Below are links to viewable .PDF files of the warranty coverage statements:

* Shipping charges apply. A restocking or repair fee may also apply.


Adding Dynamic Support coverage after purchase:

While support contracts are an optimum value when purchased with the original sale, they can be added at a later date so long as there is a contract that is still active.  Any added contract would begin at the end of the active contract.  Contracts cannot be extended for more than 5 years in total.

If no Dynamic Support contract was purchased with the original sale and your Standard 12 month warranty has not yet expired, a Dynamic Support contract can be purchased.  However, any such added contract would have its effective date range start at the end of Standard 12 month warranty.  Thus any higher service level features such as Advance Replacement would not be available until the new added contract becomes active.


Out of Warranty Services:

Fees & Customer Responsibility:

Turnaround:

Note: These policies are subject to change at anytime without notice.