Highly Reliable Systems manufactures true backup NAS appliances and that can be monitored with Remote Monitoring and Management (RMM) tools such as LabTech, Kaseya, N-able, and others. Such tools may be used to generate tickets in ConnectWise. In this overview we outline some of the monitoring parameters offered. Network Attached Storage (NAS) devices are popularly used for adding shared storage to a small business network. While providing an inexpensive and convenient way to store extra data, they do not have a true backup focus. Our backup appliances include highly-removable drives, auto-mirroring, offsite replication, virtual machine support, and remote monitoring functionality to provide the most reliable backup solution.