Highly Reliable Systems offers live technical support service during regular business hours: 8am-5pm PST, Monday-Friday excluding holidays (click Open/Closed notice at top of this page for our hours and holiday schedule). The first 15 minutes of Live Technical Support is free for all High-Rely products. Thereafter to continue the call, you must either have an active dynamic support contract in place for the equipment you’re calling about, or you must pay $50 for each incident (via a ready to process credit card or an open net-terms account).
High-Rely products include a detailed service manual, which may contain information needed to solve problems and answer questions, as well as other useful information you may be not be aware of. Many of the help requests we receive are typically already documented in the product manual. If you have misplaced your product manual, please see the “Software/Downloads” tab for your appliance on our product page or search through our collection of product manuals.
|Address||Highly Reliable Systems
1900 Vassar Street
Reno, Nevada 89502
We have consolidated all of our warranty coverage statements on one convenient page. Please click this link to our Warranty Coverage Statements.
These end-of-life High-Rely products are discontinued and no longer available for purchase. Archived product resources such as firmware, drivers, specification, and operation manual are all offered as a service to our customers. Select the legacy product below to view more information: